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Greatservice
“We provide industry leading service in terms of timeliness and order accuracy...our customers regularly commented on the outstanding service provided by our Customer Service Team Members.”
We embrace the challenge of continuing to improve our corporate governance reporting to shareholders.
Lord Rose
A significant change in the Group's internal control framework was the appointment to the newly created role of Head of Internal Audit & Risk.
During the year, the Nomination Committee discussed succession plans, reviewed Board composition and carried out a review of the Board's skills and experience.s